Frequently Asked Questions

Everything you need to know about shopping with Shop oHHo.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned unless faulty.

How long does shipping take and can I track my order?

Standard shipping usually takes 3-7 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your delivery in real-time.

Are the colors of the clothes accurate to the photos?

We strive to display our products as accurately as possible. However, due to different monitor settings and lighting conditions during photography, slight color variations may occur.

What payment methods does Shop oHHo accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.

Do you offer international shipping?

Yes, Shop oHHo ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.